Refund & Return Policy

puzzleparadise.in

Our Quality Promise

At Puzzle Paradise, we deliver 100% original and authentic puzzles. Because of the unique nature of our products, we do not accept returns or offer refunds once an order has been delivered.

Damaged or Defective Items

If your order arrives damaged or with missing parts, please email us within 48 hours of delivery at:

Please include:

  • Photos of the damaged product
  • Photos of the package/box
  • Your order ID

Our Review Process

Our team will review your request and, if applicable, arrange for a replacement.

Your satisfaction matters to us, and we strive to ensure every puzzle reaches you in perfect condition.

Questions about our policy?

We're here to help! Contact us for any clarifications.

Email Us